Commission Information page 1

Commission Waiting List Information - updated February 2019
I'm currently booked towards the end of April 2019. If you are interested in a portrait and require it by a specific date, I will confirm if I can complete the work by this time before booking is made.

A deposit of 50% is required to secure bookings. Full details below.

Download a Price List & Commission Information sheet, PDF format

Price Lists

The prices below are a guide and can vary depending on the type of commission required and the work involved.

To help me to give you a quotation, please provide as much information as possible, ideally:

- Medium required (watercolour, graphite pencil, or acrylics)
- Head-only portrait or full-body
- Backgrounds: extra background work will increase the price accordingly
- Paper size
- Date required (if applicable, and subject to waiting list space)
- If you have the photos to hand, I will be happy to look at these. - see here for ideal photo requirements.

If you have a fixed budget I can advise on the kind of commission I can produce for that price. Sometimes you may have a photo where an ear or a paw may have been cut out of shot, and I can add these into the portrait if sufficient reference photos are provided.

Once you are happy with your quotation, a 50% deposit is required to secure your booking and to allow me to start the work. Bookings are not held until this has been paid. The balance will be due upon approval of the final portrait. Unfortunately, I have had to implement a deposit system to protect my business due to non-payers and time wasters. Please click here to read further information regarding the commission process and payment methods.

The cost for postage and packing is £7.50 (this cost is not included in the price guides below). Over the last two years I haven’t increased my postage and packing fees, despite Royal Mail’s price hikes each year on the cost of using the Special Delivery insured option, but I have had to finally increase this in line with the current postal charges. All portraits are sent by Royal Mail’s Special Delivery next-day, fully insured service (guaranteed to arrive by 1pm next-day Mon-Fri), in a board-back envelope or similar and will need to be signed for. I will provide you with the tracking information as soon as I have posted the portrait, which you can track via Royal Mail’s website. A guaranteed nextday Saturday delivery option is available at extra cost, if required. Overseas commission postage is charged at the applicable rates for sending to your destination by a similar service.

Commissions are supplied unmounted and unframed.


If you need to cancel a commission BEFORE I have started the work, please could you let me know as soon as possible and your deposit will be refunded. If you cancel AFTER I have started the work, your deposit will not be refunded.

I will contact you before commencing your portrait to make sure that you are happy for me to start at that particular time.

If you have a portrait booked and can no longer go ahead with it for any reason, please let me know as soon as possible. I have to plan my work, and could end up turning people away that I might be able to fit in.

Commissioned art work is custom-made, therefore, refunds cannot be given once you have given final approval.

Email for a no-obligation quotation


The following prices are a guide for pet portraits, based on a head portrait, plain background. I can tailor a quote to your specific requirements such as full body portraits, additional background work, etc. I do undertake Wildlife commissions also. The most popular sizes are listed below, but I am happy to quote other sizes on request.

Watercolour Painting or Graphite Pencil
Paper Size
1 pet
2 pets
3 pets
A5 (8.3" x 5.8" / 210 x 148 mm)
A4 (11.7" x 8.3" / 297 x 210 mm)
14" x 10"
A3 (16.5" x 11.7" / 420 x 297 mm)
A2 (16.5” x 23.4” / 420 x 594mm)

Acrylic Painting
Paper Size
Canvas Board Size
1 pet
2 pets
(8.3" x 5.8" / 210 x 148 mm)
8” x 6” / 203 x 152mm
(11.7" x 8.3" / 297 x 210 mm)
12” x 10” / 304 x 254mm
14" x 10"
(16.5" x 11.7" / 420 x 297 mm)
16” x 12” / 406 x 308mm
(16.5” x 23.4” / 420 x 594mm)
My acrylic paintings are painted on either heavyweight watercolour paper (535gsm) or canvas board (a thick card board with canvas wrap). Please specify paper or canvas board when requesting a quotation. Please specify watercolour paper or canvas board when requesting a quotation.

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© Karen Hartnell
All photographs and artwork contained in this website are copyrighted. Reproduction, copying or redistribution of any part of this site is strictly forbidden.