Online Store Checkout Issues – What Happened and What to Do

Over the past few days, a number of customers have run into issues when trying to place orders through the online store. Some orders weren’t completing the checkout process, and I truly appreciate those of you who reached out to let me know something wasn’t working.

Recently, I added some extra website security plugins to protect the shop from a wave of fake order attempts made by foreign bots. Unfortunately, it appears that one or more of these security tools caused a conflict with the checkout system. The plugins have now been disabled, and the store should be functioning normally again.

If you continue to experience any checkout problems, please get in touch. I’m more than happy to look into the issue for you and can provide an online invoice as an alternative so you can still complete your order without using the standard checkout.

Thanks for your patience – technology certainly likes to keep us guessing!

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