Shop Art Ordering Information

Delivery

UK delivery is included in the price, unless otherwise stated.

International orders are welcome but cannot currently be processed through the website. Contact me and I will calculate the shipping cost to your country for the items you are interested in. Actual shipping costs will apply. I will raise a Paypal invoice for the total cost, should you wish to complete the purchase.

Order dispatch times

Prints
In stock items are sent 1st class and should be received within a few days from placing and posting your order.

Back ordered items: Please allow 2 weeks. These are printed-to-order and sent to you once received from my printer. 

Original art
Original art is sent by fully insured, next-day delivery.

International orders
Delivery times are dependent on destinations. Items to North American countries, for example, can take approximately 2 weeks for delivery.

During busy holiday periods or destinations experiencing disruption due to Covid, there may be mail disruption and delays. 

Returns

Items can be returned to me using a tracked service within 30 days if you are not happy with your order.

Refunds will be processed, less the original postage cost, once items have been received safely.

Returns exclude commissioned work, pet portraits and hand-painted bespoke plaques, which are non-refundable.

Your personal information

Your personal information provided when you make a purchase is safe and secure.

All information given when placing an order is only used for the purpose of fulfilling your order or portrait commissions, and is not used in any other way.

Paypal is used for transactions and invoicing. Paypal is safe and secure and transactions are encrypted using advanced encryption technology. None of your credit card information is shared with me when a transaction is processed via Paypal.

If you have any other questions that I have not answered here, please contact me.